Frequently Asked Questions
Everything you need to know about shopping with Zamzows.
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer local pickup for online orders?
Yes, select 'In-Store Pickup' at checkout. You will receive an email notification as soon as your order is ready at your designated Zamzows location.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like Apple Pay and Google Pay.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
Are the products sold online the same as in-store?
While we strive for consistency, some specialty items may be exclusive to our physical stores or our website. Please contact support if you cannot find a specific product.